Client Testimonals

 

See our positive Google client feedback!

 

Peng Cheng from My Access Australia assisted me with my application for the RSMS 187 Visa. Peng was extremely helpful, informative and fast responding. I felt confident that my application would get approved due to Peng's knowledge and expertise. Peng took the stress out of the situation and always made me feel at ease. My application has recently been approved and this would not happened without Peng's help and support throughout. I would not hesitate to recommend Peng and his services!

Megan -  Regional Employer Sponsorship 187 visa

Peng offers a professional service. Very reliable as a migration agent and responds to emails within few hours. My nomination for 186 visa was a complex one, yet Peng did his best and gathered all required documents to get it approved. Very helpful, friendly and clears any doubts. Outstanding service and much recommended for all your immigration paperwork.

Devin, Employer Nomination Scheme 186 visa

Peng Cheng from My Access Australia helped me gather and compile all the required documents for my 457 Work Visa. The company I worked for is a start-up company so we had to provide a lot of additional information and documents to AU immigration. Without Peng's help, the visa application process would have been a nightmare. Peng Cheng was super proactive and helpful, always gave useful advice and assistance. Even when I was on an overseas work trip, Peng would schedule a time for a Skype conference to follow up on my application. Would highly recommend My Access Australia's service to anyone.

Winnie, Temporary 457 visa

After tired of looking for the right immigration agent in Melbourne, I was disappointed when my visa was nearly expired but when I came across the website and read all information about the 457 visa and then I decided to engage with Peng’s services. At first, our family worry about because we was not meeting in person, how we could handle our application but with My Access Australia, Peng helped us to prepare the application very smoothly just by email, phone and very happy it was around 10 weeks that our family got a visa grant. Thanks very much Mr Peng.

Linh, Temporary 457 visa

Now I am now a permanent resident! I really appreciate him for his hard work, dedication, quick responses and assistance with my visa application. He is really so helpful .Thank you very much Peng for a job well done.The fee for my RSMS visa was pretty reasonable when compared to other agents and he really deserves it. He always sends me quick responses whenever needed and he also make sure everything is correct. He clarify all my doubts here and then, he was standing with my until I get my PR. While I was in bridging visa A, he also helped me for bridging visa B to get out of the country, He really helped me beyond his works and he never charged me any extra fee. I would highly recommend him to my friends. And once again thank you so much Peng for all the help you have done.

Prabhu, Regional Employer Sponsorship 187 visa

I found that dealing with Peng from ‘My Access Australia’ to be a very easygoing and a stress free process. After contacting various immigration agents, My Access Australia were easily the best value for money. In addition to this, the confidence portrayed and the knowledge of all aspects of the process was clear to me compared with other companies. After initial discussion, I knew what it would cost, what I needed to do and how long it would take. Other companies were unableto answer these questions or wouldn’t answer until they were given a payment up front. Peng was always available and if he was unable to answer my call or email I always knew that he would respond within the next few hours and this was even after all my fees were paid, if I needed to follow up on something very simple, there was never a problem with calling and never did I feel that a question was too silly. In addition Peng knew the cost of the whole process to me so gave me time to pay my fees and was always willing to work with me whether it be staged payments etc. We had good communication and trusted each other. All commitments made at beginning were adhered to between myself and Peng. He also ensured not to give me too much information at once and instead fed the details to me as they were required by case officer. This made the process easier and I was never overwhelmed. As the old saying goes ‘How do you eat an elephant? Bit by bit’ As mentioned above, everything was explained in detail and Peng had no problem going over things a couple of times to ensure that I fully understood what was needed i.e. Police clearance steps, medical requirements, details required from employer etc. One of the most comforting aspects I found was the after hour contact that I had with Peng, particularly with the time difference between Australia and Ireland. I would highly recommend my access Australia for anyone seeking Permanent Residency.

Eoin, Employer Nomination Scheme 186 visa

I thank and praise Mr. Peng for his hard work and dedication for my review application of carer visa with MRT in Sydney. His skills and quality of service helps that MRT make favourable decision to review the application. Whilst working on my behalf I found Mr. Peng to be extremely efficient, competent and trustworthy. Service was provided timely, often working after normal working hours.

Anka, MRT Appeal – Carer 116 visa, Sydney NSW

I would like to express my gratitude for all you help, advise, support and guidance in regards to my PR application. You were very helpful and very quick in your response. When I was facing all the difficulties and going through a stressful time, you made everything seem much easier and straight forward. In addition to that, you made me feel that your priority is to help your clients and not only after the payment which was shown multiple times such as when you asked if I needed more time than the standard days to pay the invoice.

I will continue to recommend your services to anyone who requires assistance in their visa application. Once again, thank you very much

Mei, Partner visa, Perth WA

My family and I are now permanent resident! Hats off for Peng Cheng for his hardwork, dedication and unwavering assistance with my visa application. He is extremely very helpful and goes beyond his call of duty just to assist with my queries. Indeed a very honest, trustworthy, efficient person that knows his job very well inside and out. Definitely will be recommend to my friends. Thank you very much Peng for a job well done

Lucy, WA State Sponsored 190 visa, Perth WA

I highly recommend Mr. Cheng (My Access Australia) and his services.

It was an amazing experience of great professionalism and impeccable personalisation skills of Mr. Peng Cheng (My Access Australia).

To begin with, it’s the cost which is relatively lower than any of the migration agency/agent I have come across during the preparation of my 189 visa. Mr. Cheng has high integrity for his profession, as I already had my Trade certificate and wasn’t aware that Trade Application Assistance was also included with the total fees. Mr. Cheng promptly informed me and gave me $500 discount from the actual fees I was already agreed to pay, I was so impressed with the honesty.

I was thoroughly informed about every step and cost of the application process prior to proceeding. Mr. Cheng made the entire visa application process very easy. I was most amazed by the prompt response from Mr. Cheng throughout the visa process and that built such high faith in services.

One of the most impressive aspects of him is that not only he is amazingly knowledgeable but also educates his clients about the visa process. I am more than thankful to him for going beyond the expectation by preparing and lodging my visa application within few hours of getting my visa invitation from Skill Select.

Thank you once again

Kartik, Skilled Independent 189 visa, Sydney NSW

I cannot fault the service which we received from My Access Australia. We were given completely honest and factual information regarding our situation which helped in building our case. The commitments which were made to us were executed in the most professional manner possible.

The fees charged were reasonable. I firstly sought assistance from My Access Australia to review the case which I had built. I was really quite surprised with the timely response and detail of the review which they gave me; I believe it made a difference for when DIAC came to review my case.

As my situation was quite complicated, DIAC asked for further evidence. I called on the help of My Access Australia to build a stronger case. They responded and thankfully as a result our visa was granted

Andrew, Partner 820/801 visa, Melbourne VIC

In December 2012, one of my employee’s nomination was refused by DIAC because the case officer assumed that the company did not have sufficient funds to pay wages to the employee for a period of two years under the RSMS program. That’s was a sad moment for me and my employee. I got in touch with Peng Cheng in December 2012. I had known Peng Cheng through his blog prior to this and I assumed from his blog that he was extremely professional, honest, knowledgeable, kind and helpful person and was not driven by greed. It was evident from his blog that he was doing community service by providing free advice to many who contact him via his blog. My assumption proved to be 100% correct about Peng Cheng after I dealt with him. He assisted me during the MRT review process of this negative decision by DIAC. The end result was that MRT approved the nomination and visa application in July 2014. I will strongly recommend Mr Peng Cheng to anyone by having full faith and confidence in his extreme professionalism. Unlike some of the other migration agents, I found Peng has got an eye for attention to detail. He has the ability to thoroughly study the case and then create a road map and plan to assist his client in very ethical manners. I remember providing some documents to Peng right at the end just before the deadline (due to some family emergencies I could not deliver these documents to Peng on time), I did not think that Peng was going to thoroughly study those documents (considering it was already 3.45pm and he had only 45 minutes to fax those to MRT), However to my surprise Peng studied the documents and picked up a very crucial error on one of the document which may‘ve had the detrimental effect on the application if it was not fixed. If there was some other agent, the chances are that he/she may have got upset because of the delay from my side and as a result would not have cared much for through study at the last moment.

The application for MRT review was lodged in December 2012 and the hearing occurred in July 2014. In between December 2012 and July 2014 Peng kept a regular contact with me via emails which made me feel valued and it showed that he cared for his client, further it showed that he had concerns for the well being of business. I guarantee that many migration agents may forget about their clients once the application is lodged at MRT and will only remember about their clients once they receive a letter from MRT for hearing, however luckily I was in safe hands and Peng did not forget about me during 18 months of wait period. He rather pro actively kept a close contact with me. I strongly think Peng’s charges are very nominal and minimum as compared to the overall industry. He provided me great moral support during the hearing. I found Peng was readily available even outside the normal business hours. Peng was overseas when I made initial contact with him via email, at that point Peng was not sure if I was going to be his client or not but he still kept helping me to the utmost professional level and sent emails from overseas, after giving me all free advice he even suggested me to find any other alternative agent if the circumstances did not permit me to wait for his return from overseas. You will find some migration agents will not even want to talk to you if there is no indication of financial commitment. Peng was really good at getting back to me on time (within 48 hours). I did not have to resend him the same email just to remind him to get back to me. He was honest in his dealings with me and delivered his promises and commitments and actually went above and beyond my expectations to assist me. I had the very best, pleasant and comfortable experience of dealing with Peng. I was extremely satisfied with his friendly, professional and helpful services. I felt Peng put his 100% into my case and made me feel like as if it was his own personal case, this was really heart touching considering the fact that he was going to get his professional fees (even though it was not much) regardless the outcome of review application. Peng possesses deeper knowledge of migration rules and regulations and I and my employee will always be very thankful to him for the rest of our life for the help that he provided.

Thank you very much Peng, your support is truly appreciated from the bottom of my heart

Jasmeen, MRT Appeal - 187 RSMS visa, NSW

Peng Cheng and My Access Australia are exceptional. The visa process was so complex more than I though or imagined, especially I and my husband had trouble with police check and health check. It was so very much stressful, even I started to be crazy. I started looking at so many agencies and they gave me incorrect information and wanted too much money. After reading many answers from Peng Cheng on his company's website, I decided to send him email about our situation. He came back to me so quickly. He is very professional, experienced, knowledgeable, useful, kind and caring. Finally, we both got 186 visas and now have permanent residency. Australian immigration is very complex, stressful, and long long process. Don't think it is simple and you can do it by yourself. To anyone who wants to apply for working visas, permanent residency visas or different types of visas ( apply in Australia or apply from outside Australia), I highly recommend Peng Cheng and My Access Australia because of affordable fee ( even very cheap), reliable and great service. Thank you so much again for your help, Peng. You are an expert in your field.

Lan and Wayne

Now I am now a permanent resident! I really appreciate him for his hard work, dedication, quick responses and assistance with my visa application. He is really so helpful .Thank you very much Peng for a job well done.The fee for my RSMS visa was pretty reasonable when compared to other agents and he really deserves it. He always sends me quick responses whenever needed and he also make sure everything is correct. He clarify all my doubts here and then, he was standing with my until I get my PR. While I was in bridging visa A, he also helped me for bridging visa B to get out of the country, He really helped me beyond his works and he never charged me any extra fee. I would highly recommend him to my friends. And once again thank you so much Peng for all the help you have done.

Prabhu, Regional Employer Sponsorship 187 visa, Adelaide SA

After having lodging the Nomination Employer Sponsorship and it came to our attention that we were struggling to meet the training benchmark criteria. We were in panic mode as we had already lodged application and were in need of some desperate advice on how to rectify this one part of the application.

I found My Access Australia website extremely helpful and a rare thing for an agent to openly post advice and not hide it by saying, call for a quote like many other do!  It also gave me confidence that he knew what he was talking about.

Peng was able to give fantastic written advice as well as a follow up phone call to talk though the complexity of the advice he needed to give. The fact we were in different states had no impact on the services at all, nor that I only needed help with only part of the application.

I want to say a huge thank you and I truly believe the sponsorship would not have been approved!

I am now an Australian Resident!

Michelle, Regional Employer Sponsorship 187 visa, Perth WA